Ed Chaffin, ACC is the Founder & President of The Human Capital Initiative, leading our team of visionary leadership consultants. With his mission of "changing the world one person at a time," Ed established HCI to follow his passion of helping others invest in themselves, their teams and their organizations. The firm launched in December, 2009 and is already achieving great success with multiple corporate and individual engagements.
This follows his successful corporate career as President of TALX Corporation's largest division, UC Express. Using his mantra of leadership with a servant's heart, he united seven disparate cultures into one with a common purpose – providing the best possible service to 9,000 clients.
Preceding his success in Executive Leadership, Ed rose as an accomplished sales person and sales leader, topping the sales organization for a technology company and establishing and leading large sales and service organizations. As a 20 year veteran of utilizing Miller Heiman's Strategic Selling models, he helps clients unify their sales and service teams for a powerful competitive advantage.
How do you know you’re a leader besides looking behind you to see if anyone is following? By looking inward and determining what is your drive and your motivation. Ed Chaffin believes that real, authentic leadership begins and ends with a servant’s heart; the same heart that invites others to become their very best!
Ed had a successful corporate career where, as President of his firm’s largest division, he took seven disparate cultures and using the mantra of leadership starting with a servant’s heart, helped mold the division into one with a common purpose – providing the best possible service to 9,000 clients. The division achieved tremendous success and became the best performing division of the company. Client retention reached never before levels; and revenue and gross margin growth and profitability achieved and surpassed all goals. Ed’s focus was on his people. Investing in them, coaching and mentoring them, and guiding them to reach for seemingly impossible goals. And, they kept hitting those goals, resetting the bar, and building the business to $150 million annually!
Ed is a visionary. Able to see what is ahead and help initiate the tactics and the strategy, he is then able to articulate the vision to the people who will ultimately deliver on the vision. Ed will assist you and your organization in determining the right vision and the right way to establish a culture around that vision and communicate it effectively. And, he is now ready to help other organizations achieve their goals and discover the power of focusing on people as the most important asset in an organization.
As a certified Birkman Method® consultant, he believes any organizational success starts with its leader(s) becoming truly self-aware. The Birkman is one of the best motivational, relational assessment tools on the market and the best method to become more self-aware, invest in yourself and your people. He is also certified in another powerful tool; Dr. Laura Belsten’s Social and Emotional Intelligence assessment called the Emotional Intelligence Profile (EIP). The EIP is both a self-assessment and a 360 review of social and emotional competencies in 26 unique areas. In addition, he has completed the Core Essentials Program (CEP) at CoachUniversity, achieved the coaching certification level of Associate Certified Coach (ACC), is currently enrolled in the Advanced Corporate Coach training, and is working toward the Master Certified Coach certification through the International Coach Federation.
In 2010, Ed began an affiliation with Dr. George Kohlrieser, the professor of leadership at the Institute of Management and Development (IMD) located in Lausanne, Switzerland. Dr. Kohlrieser leads one of the most successful executive development programs at IMD called High Performance Leadership (HPL). Ed attended the HPL program in May as an executve and was invited to become a coach in the program. In September he completed his first assignment as an executive coach and will be participating in numerous HPL events in 2011. This program is based on Dr. Kohlrieser’s highly successful book "Hostage At The Table; How Leaders Can Overcome Conflict, Influence Others, and Raise Performance." In addition to coaching in the HPL program, Ed has incorporated many of the philosophies and ideas into his own executive and business coaching practice.
Ed is a native of Georgia, but grew up in Charleston, SC where he studied business administration at the College of Charleston. In addition, Ed has completed an Executive Development program at the Wharton School of Business.
He is married to Eva and they have a 28 year old daughter, Erica. Ed and Eva currently reside in Baton Rouge, LA. Eva is an LPGA Teaching Pro who has a passion for teaching women and children the game of golf. Ed also has a daughter and son. Stacy is 39 and Brett is 37 and both live in the St. George, UT area.
